Privacy Policy

Last updated: January 2025

1. Introduction

IM PISCINAS LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service.

2. Information We Collect

We collect minimal information necessary to provide our VPN service:

  • Account information (email address for account creation)
  • Payment information (processed securely through third-party payment processors)
  • Technical information (device type, operating system for compatibility)

3. No-Log Policy

We maintain a strict no-log policy. We do not track, collect, or store:

  • Your browsing history
  • Traffic data
  • Connection timestamps
  • DNS queries
  • IP addresses used while connected to our VPN

4. How We Use Your Information

The limited information we collect is used solely to:

  • Provide and maintain our VPN service
  • Process payments and manage subscriptions
  • Respond to customer support inquiries
  • Send important service updates and security notifications

5. Data Security

We implement industry-standard security measures including AES-256 encryption to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party service providers to facilitate our service. These providers have access only to the information necessary to perform their functions and are obligated to maintain confidentiality.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Opt-out of marketing communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

IM PISCINAS LTDA

Email: information@impiscinasltda.com

Phone: +1 806 230 2672

Address: Av. ADELINO AMERICO DE AZEVEDO 316 QUADRA03 LOTE 11, PORANGATU, Brazil 76550-000